Our FAQs have moved to our upgraded website at bgcmetronorth.org

I’m unable to add my payment method. What should I do?

Here’s the best way to try adding your credit card to RecDesk again:

1. Go to your profile page.
2. Look for Manage Payment Options (on the left-hand side of the screen, or at the top if you’re on a smaller device).
3. Click Add Payment Option, fill out the form, and click Submit.

The most common issues we’ve seen are:

• Incorrect card information entered
• Insufficient funds
• Use of prepaid debit cards (RecDesk does not allow prepaid cards)

All major credit card brands are accepted during checkout. For security and compliance reasons, we avoid taking payment details over the phone unless absolutely necessary.

How do I register with a voucher?

Good news: We’ve reserved spots for families using a voucher — your child’s place is secure.

Start here: Complete our quick Voucher Enrollment Intake Form . Our team will call you to finish your registration and collect any required documents.

Voucher registration isn’t available publicly because each voucher has different parent fees, so plans are set up on a custom basis.

What is your tax ID?

Our tax ID (EIN) is 23-7025777.